Res: In order to achieve a better quality print the image resolution must be minimum of 300 DPI (dots per inch).
Uploading an image with lower resolution than 300 DPI will result in blurry and off-color print.
On Screen (72 dpi)
After Printing (72 dpi)
Color:
To ensure that the color mode of your artwork is CMYK (Cyan, Magenta, Yellow, Black). If you submit a non-CMYK file, converting any other types of color modes to CMYK will result in color shift or color degradation.
On Screen (RGB)
After Printing (RGB)
Bleed and Cut Line:
In order to cut your jobs in a proper manner, we need to have 0.25"
extended borders on each side of the image(s) even if your art work has white bordering around the images. For example for 5x7 post card we recommend 5.25x7.25 inches for print production.
Safety zone: when designing your job, consider placing the text at least 0.25"
away from cutting marks (Crop marks) of each sides of the final cut size.
Text will get cut.
When sending an .eps or .pdf (Press Ready PDF) file, make sure you include crop marks (as shown below) so we can cut the job correctly.
Elite4Print offers custom size for most of our products. If you choose custom size, it is important that you submit your files with a 0.25" bleed added to total size of the artwork.
For example, if you want to order a postcard with final dimensions of 9.25" x 12.25", please submit the file at 9.5" x 12.5". Please add bleed to your document even if all the edges are white.
We would prefer that you send us .pdf (Press Ready PDF) or .eps files with outlined fonts. These files are easier to process. However, we accept .psd, .tif, .tiff, .ai, .eps, and .pdf (Press Ready PDF) files.
Please remember to add crop marks to your image(s) and flatten your files before uploading.
Yes. Creating an account will allow you to access product information and quick price calculator as well as other useful functions. Also by keeping the track of all your orders in our data base, you will be able to access all of your previous orders, current job status and, shipping information.
On the Member Tools, click on >Create New Account and simply fill up the basic required information, then click on "Submit" button.
If you are in California, please make sure to provide us with your California Resale Certificate for your automated tax exemption.
In order to change your Elite4Print password,
you will simply need to click Log In on the Member Tools.
Click on My Account and enter your new password, then click 'submit'.
Artwork should be submitted at the final size plus 0.125 inches of bleed on each edge. For example, if the final size is intended to be 5 x 7 inches, please submit the artwork at 5.25 x 7.25 inches. Please include a bleed area on your artwork even if it is white on all four edges.
Upon the purchase of a PDF Proof, Your will get a proof in your inbox before your product goes to press. If there is a mistake or there are changes to be made, there will be a link that came with your proof via email.
Click on the link to upload your new artworks.
A purchase of a PDF proof is merely for proofing. This is to avoid typos, fix bleeds, confirm resolution, etc. This is not an option to see if the product's design is correct, to change color, or upload an entirely new artwork.
You may shipped together multiple items as long they are the same product and the same size. We do not ship different products or/and different sizes in order to prevent any damages on the packages. To ship your items together first select the total quantity of items you will be purchasing followed by selecting.
Yes. There are two ways you may do this.
A) If you have individual files you may upload the different artworks by checking the "Multiple Artworks" check box. This options appears after selecting any quantity higher than 1. Depending on your quantity, you will be prompt to upload the same number of artworks. If you have an specific amount of prints per artwork you may upload each artwork individually or upload only the different artworks and email your instructions to largeformat@elite4print.com
If you have a Multipage PDF. Select you total quantity of items followed by checking the "Multiple Artwork" checkbox and also the "Single Multipage PDF" checkbox.
When selecting your size, choose the next round number in size. (Ex. 9.25 x 10.50 = 10 x 11)
It is important that you include your specific size in the Special Instructions Box that will appear at the time of uploading your artwork.
Yes. We carry a few special products that can be order only through an estimate. For availability and details contact our Large Format Department at 1.888.608.6797
Yes. Creating an account will allow you to access product information and quick price calculator as well as other useful functions. Also by keeping the track of all your orders in our data base, you will be able to access all of your previous orders, current job status and, shipping information.
On the Member Tools, click on >Create New Account and simply fill up the basic required information, then click on "Submit" button.
If you are in California, please make sure to provide us with your California Resale Certificate for your automated tax exemption.
In order to change your Elite4Print password,
you will simply need to click Log In on the Member Tools.
Click on My Account and enter your new password, then click 'submit'.
After you sign up with Elite4Print, there are only 3 easy steps to complete your order.
1. Select the product you are interested in. View the product in detail and use the instant pricing calculator while configuring all options for the product along with any additional options you desire. You will be able to view the price immediately.
2. Billing information. Please make sure your shipping address, billing and, contact information are accurate.
3. Upload your artworks. Please make sure your uploaded images meet our print specifications. We have provided some information in that regard in our FAQ section.
After your order is completed, we will send you a confirmation email containing your order number and detail description of your order.
Please give us a call whenever you have any additional questions.
We try to print all orders within the first 24 hours after we receive them. All orders routinely shipped via ground transportation, except RUSH orders which may be shipped with Next Day Air service.This option is provided to you during the process of ordering your job.
Rush orders are typically 50% or 100% of the original price of the product. Please call a CSR if you will need this RUSH service. You must request RUSH within the first 4 business hours of ordering.
Once this selection of shipment has been made, you will not be able to change the shipping method.
Simply log into your Elite4Print.com account and on the "Member tools" located on the top right corner of your screen, you have several options as far as your order status.
You can also call us 8AM-5PM PST and we will be glad to check the status of your order for you.
Please have your job number ready when you call, to help us serve you faster.
Yes, you will receive a confirmation email on your order status once a payment is approved.
In addition, we will send you a confirmation email letting you know that the product has been shipped. This email will provide you with the tracking number
Yes, you can change the artworks only before you have confirmed the PDF proof.
If you decide not to receive PDF proof from us and you did not select "Send electronic PDF proof" when you were placing your order, you cannot change the artworks AFTER your order is being placed in our system.
In order to process your jobs accurately, we would suggest you place another order with the desirable changes to the order and contacting our CSR to ensure that the undesired order is cancelled. However, if you contact us before your job is 'plated' we would be able to alter the specifications on the job. Once the status is 'plated' no changes can be made.
Please note that depending on the change, price will vary and you will be responsible for the difference in cost. Any changes made before the 'plated' status will have a minimum transaction fee of $5.00. No refund will be issued for the amount under $5.00. Any changes made before the 'plated' status under the amount of $5.00 will be added to your account reward points.
You need to log in to your account. In Member tools area, click on My Job Status
and simply click on the of your previous order and follow the process as you did before.
Please note that we do not archive previous artworks more than 1 year in our server. If client is planning to re-order the same job, he/she needs to re-order within 1 year of the original order date. Post 1 year, the job will be considered "new" in the database.
In order to help us facilitate the time and processes your order has to go through, please note that the following are checked before you place an order;
1. Ensure your files are print ready and match our specs.
2. Make sure to submit all your files correctly.
3. Remember to reconfirm the PDF proof back to our CSR in time.
4. Please check your order status regularly.
If client would like to cancel a placed order, they must notify our CSR immediately before your order is processed through the system. Automated nature of our process does not allow us to cancel any job that has been processed beyond the point of being sent to printing. If the art work has not yet been plated, only 10% of the total sales order will be withheld in the refund process. No refund will be issued to the services we have provided you such as Design services, Marketing information, Business consulting, etc. We do not issue refunds once an order has been Plated or any process thereafter.
However, there are no additional charges if a request is made for a job to change status, such as turnaround time, quantity, shipping method etc, only BEFORE A DIGITAL PROOF IS APPROVED BY YOU.
You should contact Elite4Print.com within two business days after you receive your order to report any defects found in the ordered product.
Complete quantity of the received product shall be shipped to Elite4Print within 3 days from the day the job was delivered. If the claim is been approved by Elite4Print's CSR, we will ship the reprint at no additional cost to you at the originally agreed shipping method.
A purchase of a PDF proof is merely for proofing. This is to avoid typos, fix bleeds, confirm resolution, etc. This is not an option to see if the product's design is correct, to change color, or upload an entirely new artwork.
You are allowed one PDF proof with a purchase of each item. If there is a mistake on the original artwork with a purchase of a PDF proof, you will be allowed to submit the fix to the file and resubmit the correction. The corrected PDF Proof will be sent to you. If the final correction PDF proof is incorrect, additional PDF proofs will be charge.
a PDF proof is a good idea since once an order has been placed, it is final. You will not be able to change your order. A PDF proof allows your to make sure your order is correct before it is printed.
You can change the address of where your product will be shipped at any time before the order has been plated. Any additional shipping charges will be charged to the card that made the original purchase. If changing the shipping after the order has been plated a $10 handling fee will be incurred.
Res: In order to achieve a better quality print the image resolution must be minimum of 300 DPI (dots per inch).
Uploading an image with lower resolution than 300 DPI will result in blurry and off-color print.
On Screen (72 dpi)
After Printing (72 dpi)
Color:
To ensure that the color mode of your artwork is CMYK (Cyan, Magenta, Yellow, Black). If you submit a non-CMYK file, converting any other types of color modes to CMYK will result in color shift or color degradation.
On Screen (RGB)
After Printing (RGB)
Bleed and Cut Line:
In order to cut your jobs in a proper manner, we need to have 0.25"
extended borders on each side of the image(s) even if your art work has white bordering around the images. For example for 5x7 post card we recommend 5.25x7.25 inches for print production.
Safety zone: when designing your job, consider placing the text at least 0.25"
away from cutting marks (Crop marks) of each sides of the final cut size.
Text will get cut.
When sending an .eps or .pdf (Press Ready PDF) file, make sure you include crop marks (as shown below) so we can cut the job correctly.
Elite4Print offers custom size for most of our products. If you choose custom size, it is important that you submit your files with a 0.25" bleed added to total size of the artwork.
For example, if you want to order a postcard with final dimensions of 9.25" x 12.25", please submit the file at 9.5" x 12.5". Please add bleed to your document even if all the edges are white.
We would prefer that you send us .pdf (Press Ready PDF) or .eps files with outlined fonts. These files are easier to process. However, we accept .psd, .tif, .tiff, .ai, .eps, and .pdf (Press Ready PDF) files.
Please remember to add crop marks to your image(s) and flatten your files before uploading.
Artwork should be submitted at the final size plus 0.125 inches of bleed on each edge. For example, if the final size is intended to be 5 x 7 inches, please submit the artwork at 5.25 x 7.25 inches. Please include a bleed area on your artwork even if it is white on all four edges.
Upon the purchase of a PDF Proof, Your will get a proof in your inbox before your product goes to press. If there is a mistake or there are changes to be made, there will be a link that came with your proof via email.
Click on the link to upload your new artworks.
A purchase of a PDF proof is merely for proofing. This is to avoid typos, fix bleeds, confirm resolution, etc. This is not an option to see if the product's design is correct, to change color, or upload an entirely new artwork.
If color matching of your job is very critical, we recommend that you order a hard copy proof to accompany your print job.
At Elite4Print.com we calibrate our systems on a scheduled base to ensure that we maintain the most standard color possible. In order for us to produce the best color matching possible, we recommend that you calibrate your monitors and proofers regularly and make sure that all submitted files are in CMYK color mode.
To achieve Rich Black, meaning a darker tone other than the mere black alone, one must mix solid black ink (100% K) with other CMY ink values. By selecting to print with black alone (100% K), the print may result in a black not as dark as one may have desired.
On Screen
After Printing
Depending on the black you want, you may opt for a black that is just 100% K. For a Rich black, we advise you to using C 60 M 40 Y 40 K 100 This will give you a deep, dark, rich black.
New Product
of your previous order and follow the process as you did before.
